January 2019
Finding a lender you can
trust
One of the trickiest steps as a homebuyer, especially first-time buyers, is
picking a mortgage lender. If you find this part of the home buying process
overwhelming you’re not alone. Obviously, you want someone who can offer
the right knowledge and guidance while excelling in customer service.
Here are three important considerations when picking a lender:
1
Find a lender who is responsive
One sign of a good lender is how responsive they are to your first contact.
There will be deadlines with a mortgage and you want someone who
responds in a timely manner. The lender you select, has to work with you
every step of the way and he/ she has to be easy to reach by phone or email.
2
Find a lender who answers questions
All homebuyers have questions, especially if you’re new to the process. Ask
as many questions as you want. A good lender will be committed to
answering your questions as well as clearly explaining how it all works. He /
she will work with you to review your finances so you can decide what
makes sense for your situation.
3
Find a lender with a good reputation
Both the mortgage lender and their company should have a proven track
record. Talk to friends to see who they might recommend and check out
lender websites for client feedback. Remember to pick someone with a high
level of client satisfaction. When you work with a good lender, you'll benefit
from both personal help and online tools.
Remember it’s a journey and you want someone who can help you take the
right steps.
Pre-qualification is neither pre-approval nor a commitment to lend; you must submit additional information for review
and approval.